Mooeys Franchise Founder Launches In-Salon Podcast to Strengthen Community as Franchise Expands
The founder of fast-growing beauty franchise Mooeys has launched a new in-salon podcast aimed at keeping close connections with clients and staff as the business continues its nationwide expansion.
Founder Amy Lewis, who has more than 25 years of experience in the beauty industry, said the idea for the podcast came after feeling increasingly removed from day-to-day salon life as the company scaled.
Mooeys franchise currently operates seven salons across southern England and has ambitions to grow to 50 locations by 2030.
Lewis launched the first Mooeys salon in Farnham in 2012 before opening a second site in Horsham in 2019. However, the expansion almost derailed the business after the company faced a £10,000 financial shortfall.
Reflecting on the experience, Lewis said the setback became a turning point that ultimately led her towards franchising the brand.
Following advice from her business banking manager, she began exploring the franchise sector and quickly recognised its potential as a platform to support and mentor other salon owners.
Lewis said one of the key attractions of franchising was the opportunity to combine business growth with coaching and community-building.
Within the company, staff members are collectively known as “the Herd”, which Lewis describes as a strong support network designed to maintain the brand’s culture and values as it grows.
Despite the company’s continued expansion, Lewis admitted she recently began to feel disconnected from the salon floor and wanted to find a way to reconnect with both clients and team members.
The newly launched podcast, titled Moo Chats, is designed to help bridge that gap by creating more direct conversations within the Mooeys community while preserving the close-knit atmosphere the brand has built its reputation on.
Lewis said the feeling of disconnection is something many growing business owners experience, particularly as operations become more complex and multi-site management increases.
Click here for more of the latest Franchise Industry News. Know more. Grow more.
