Introduction to Dyno-Rod’s Orange Moments
With more than 1,200 engineers and support staff working across 54 Dyno-Rod franchises throughout the UK, the company understands the strength of its network lies in the people who represent its brand on the ground. As any strong franchisor will testify, maintaining team engagement, motivation, and consistency across such a wide footprint is no small task.
To address this challenge, Dyno-Rod has always been proactive in ensuring its franchisees have the tools they need to inspire and retain high-performing teams, as they are crucial to their business’ success.
And it’s why the company launched Orange Moments, its dynamic new colleague engagement and rewards app, in September 2024. Built in partnership with Rippl, Orange Moments is a fully branded, all-in-one app that brings staff recognition, communication, benefits, and rewards together in one easy-to-access place.
What is Orange Moments?
Available via desktop, iOS or Android, Orange Moments was created to be mobile-first and user-friendly for Dyno-Rod’s busy teams working in the field. The app features a social timeline and community groups, which enable staff connection and engagement, as well as personalised recognition cards that celebrate triumphs big and small.
Other key features include centralised reward pots for franchisees to celebrate great work from team members, with points redeemable at 300+ retailers, a Benefits Hub to enable colleagues to take advantage of discount vouchers and wellbeing resources, and a news feed that keeps every colleague aligned and informed on business-wide news, updates and announcements.
Additionally, the app offers configurable incentives and competitions personalised to business objectives, as well as training decks, surveys, polls and customisable content modules to develop staff skills and career growth opportunities.
Impact of Orange Moments
Orange Moments has already had a transformative impact on Dyno-Rod’s franchise operations. After just six months of use, the numbers speak for themselves: 500+ recognitions sent, celebrating performance and long-service milestones, 4000+ social timeline posts and interactions, 2,300+ news articles read, and 420 learning and training decks completed.
Furthermore, there have been 6,500+ views of the Benefits Hub, with almost £82,000 spent on discount vouchers, saving over £4,000. Most impressively, employee turnover is 72% lower for engaged users on Orange Moments compared to those who are yet to register.
Why Orange Moments Matters
Finding and keeping the right people is one of the biggest challenges all businesses face. With job markets becoming increasingly competitive across the country, standing out as an employer of choice is more important than ever. The Orange Moments app is helping Dyno-Rod franchisees do just that, by providing a platform for meaningful engagement and recognition.
For current Dyno-Rod franchisees, the success of Orange Moments is directly translating into reduced recruitment costs, improved customer satisfaction, and greater long-term profitability. And for those considering joining the network, it’s another clear example of the company’s forward-thinking approach and unrelenting commitment to franchisee success.
According to Lee Parry, Dyno-Rod’s Network Performance and Strategy Manager, “It’s been great to partner with Rippl in developing our Orange Moments platform. The collaboration represents a significant step forward in enhancing how we can support our franchises and their employees.”
If you want to learn more about how Dyno-Rod can support you in leading a high-performing business in a sector with 24/7 demand, please visit the dedicated franchise information page. Opportunities are available across the UK for driven individuals ready to build the future of drainage and plumbing, backed by a brand that truly invests in people. You can find more information Here
