Domino’s Pizza Group confirms Nicola Frampton as permanent CEO following global search
Domino’s Pizza Group has officially appointed Nicola Frampton as its permanent Chief Executive Officer, bringing clarity and continuity to the leadership of one of the UK’s largest franchise operators.
Frampton, who had been serving as Interim CEO, steps into the role on a permanent basis following what the company described as a “rigorous and comprehensive” global recruitment process. The search considered both internal and external candidates, but the Board ultimately concluded that Frampton was the standout choice to lead the business through its next phase of growth.
Her appointment follows the departure of former CEO Andrew Rennie last year, after which Frampton assumed interim leadership while continuing to guide day-to-day operations.
Having joined the business as Chief Operating Officer for Domino’s UK, Frampton has spent the past four years working closely with franchise partners across the network. During this time, she has played a central role in strengthening franchisee relationships, enhancing operational performance, and supporting store-level profitability—key priorities in a franchise system of Domino’s scale.
Her permanent appointment is expected to be welcomed by franchisees, many of whom value leadership stability and a deep understanding of the network. Frampton’s operational background and familiarity with the brand position her well to address ongoing challenges in the sector, including cost pressures, labour dynamics, and evolving consumer demand.
Prior to joining Domino’s, Frampton held senior leadership roles at William Hill plc, where she served as Managing Director of UK Retail, overseeing a large multi-site estate. She also brings broader governance experience through her role as Non-Executive Director and Remuneration Committee Chair at Frasers Group plc.
Industry observers will be watching closely to see how Frampton shapes Domino’s strategic direction, particularly in areas such as digital innovation, delivery infrastructure, and franchise network expansion. With the UK quick-service restaurant market remaining highly competitive, leadership continuity and strong franchise alignment are likely to be critical factors in sustaining growth.
Her appointment signals a commitment from the Board to build on existing momentum while reinforcing confidence among franchisees and investors alike.
