Local Mobile Tyre Fitter Reaches Finals of Prestigious TPMS Expert Competition
Our local mobile tyre fitter in Milton Keynes, Craig Schwartz, made it to the final of the Autogem TPMS Expert Competition 2022 after the qualifying sessions with over 1,000 applicants at the end of April 2022 and was all set to attend the final at the UK Garage and Bodyshop Event 2022. This achievement showcases Craig’s expertise and dedication to providing top-notch tyre services to his customers.
He was met by a panel of independent judges, put together with a mix of professional journalists and some well-known high-profile industry figures. All contestants were given the same scenario of 2 people going on a road trip in a brand-new vehicle they had just purchased. They knew nothing about the vehicle and the Tyre Pressure Warning Light had just come on, a situation that requires immediate attention and expertise to resolve.
Diagnosing the TPMS Fault with Precision
The tyre technicians were given 15 minutes to inspect and diagnose the TPMS fault with the vehicle using their TPMS diagnostic equipment. All of our Mobile Tyre Fitting Vans across the UK carry this equipment on board and are fully trained in the diagnostics, repair, and replacement of TPMS units. This level of expertise is crucial in providing accurate diagnoses and effective solutions for customers.
After they had identified the fault(s), their next task was to explain their findings, suggestions, and resolutions for the problem to the “customer” (otherwise known as a judge in this instance!). Following their explanation, the customer had to let them know whether they were happy to go ahead with the work on the vehicle based on what was diagnosed and how it had been explained to them – the customer consultation was a separate 15-minute section of the competition. Effective communication is key in such scenarios, ensuring that customers are well-informed and comfortable with the proposed solutions.
The final stage was a 10-minute window with Autogem’s own TPMS expert, this is where the technical jargon came in handy and Craig wowed the judge with his expert knowledge! Demonstrating a deep understanding of TPMS systems and their intricacies is essential for providing superior service and support to vehicle owners.
We’re really proud to have won such a great award amongst other fantastic competitors and to be awarded by an industry leader. This recognition underscores our commitment to excellence and customer satisfaction. You can read more about Craig’s win by clicking Here.
Experiencing Tyre Pressure Issues? Let the Experts Help
Do you have a tyre pressure fault that needs identifying? Our team of experts is here to help. You can call us on 0333 444 5454 within our opening hours for more information and advice. Alternatively, you can send us an email to info@hometyre.co.uk, and somebody will get back to you as soon as possible. With our state-of-the-art equipment and years of experience, we are well-equipped to handle all your tyre needs efficiently and effectively.
